Crossfade eliminates the silence between tracks to make the transition between songs seamless. In order for the music to stay in sync with the workout when you use our platform, crossfade has to be set to 10 seconds exactly in Spotify.
Here is a video that will show you how to set crossfade in Spotify mobile app.
Open your Spotify app on your smartphone or tablet. Make sure you are on the home menu. From here, click the settings symbol in the top right corner.
In your settings, click the menu "playback".
You will now have the option to set crossfade. Crossfade can be anything from 1 to 12 seconds. Drag the marker from left to right until you land on 10 seconds. You also need to make sure to disable gapless playback and Automix.
Please be aware that this changes the crossfade setting on the device you are currently using, not on your Spotify profile in general. If you use your Spotify from different devices you need to set crossfade to 10 seconds on each device!