How to pair your Apple Watch with the app Follow

If you own an Apple Watch, you can pair it with the mobile app as a companion app. Below you will find information on how to make it work!

Step 1 - How to install the app on your Apple Watch

1. On your iPhone, open the Watch app.
2. Tap the My Watch tab.
3. Scroll to the app you want to add. Apps you can install will appear in the Available Apps section.
4. To add an app to your watch, tap Install and approve your health care settings for the app.

Step 2 - How to connect your Apple Watch in the mobile app

1. Open the Intelligent Cycling® app on your phone.
2. Tap "Connect" and select your Apple Watch on the list.
3. A messages is displayed with a warning asking you to open the Intelligent Cycling app on your Apple Watch.
4. Open the app on your watch and then tab "got it" on the mobile app.
5. Tap "Connect" again on the mobile app and they should be paired.

If you do not know where to find the connect option in the mobile app, you can get help through this article on "how to connect a heart rate device".

Step 3 - Troubleshooting connectivity

1. Make sure the Intelligent Cycling® app is installed on your Apple Watch
2. Make sure you open the mobile app and hits "connect" before you open the Intelligent Cycling® app on your Apple Watch.
3. Make sure you granted permission for heart rate in Apple Health. Here is how you do this:
   
   1. Open Apple Health on your iPhone and tap your profile in the top right corner:
      
      
      
   2. Under "privacy" tap "apps" on the list:
      
      
      
   3. Tap "Intelligent Cycling"
      
      
      
   4. Allow "Intelligent Cycling" to "write" and "read":
      
      
      
4. How to close the Intelligent Cycling® app on your Apple Watch
   
   1. Double click the "digital crown" button on your Apple Watch
   2. Find "Intelligent Cycling" on the list of open apps
   3. Slide the app to the left
   4. Tap the "red X" to close the application.